Our Story
Where it all began.
Gary Howe founded Stranded in 2007 from a small retail outlet in Salford, Stranded has evolved into a distinguished British Hair Brand, redefining the hair extension market. We provide economical alternatives to salon extensions, allowing customers to enhance their look from the convenience of home. Situated in Manchester, our modern warehouse is a hub for all things hair extensions and is home to our UK design team. Our long-term partnerships with manufacturers underpin our dedication to quality and service.
Central to Stranded is our commitment to exceptional customer service, led by Emma Howe (Gary's wife). Our team prioritises delivering excellent customer service. It's this commitment that defines the ethos of Stranded Hair Extensions.
Real people, real products.
We're immensely proud of our people. From our warehouse staff to our dedicated customer service advisors, every individual in our team is passionate about delivering a friendly, first-class customer experience. We're a friendly and welcoming close-knit team, real people that you can rely on for expert advice and support.
Best customer service ever! I bought the wrong colour and a brilliant customer service lady called Katie took me under her wing and sorted me out.
I’ve been using stranded hair extensions for well over 5 years now. The website is really easy to use, the team are really helpful and efficient and the product is perfect every time.
Great site! Selected standard delivery and was with me the next day! Lovely packaging! Amazing hair! Exactly as described on website! So happy to find a reliable honest site as its always hit and miss.