Delivery Information

UK Mainland

FREE Next Day Delivery on orders over £45

Next Day Delivery - £2.95

InPost Locker (2 Working Days) - £2.40

Saturday Delivery - £7.95

Order before 2pm Monday-Thursday for same-day dispatch. Saturday delivery orders must be placed before 2pm Friday.

Northern Ireland

FREE 2-Day Delivery on orders over £45

2-Day Delivery - £2.95

Order before 2pm Monday-Thursday for same-day dispatch. 

International Delivery

Republic of Ireland - £7.95

Europe - £7.95

Worldwide - £17.95

Customs and duty charges are not included on international orders.

Exchanges & Returns

UK Customers

  • Free returns & exchanges
  • Process through our returns portal and select if you want an exchange or a refund.
  • Create your label online - no printer needed.
  • Return within 30 days, in original packaging, unworn

[Click here to start a return→]

For exchanges, we aim to send your new order out within 3 working days of receiving your return.

International Customers

  • Return shipping cost is not covered
  • Use a tracked service
  • Send to Stranded Hair Extensions, Unit 4A Towngate Business Centre, Lester Road, Manchester M38 0PT.

Faulty items

  • Let us know within 7 days, and return within 30 days for a refund or exchange.

[Click here to notify us of a faulty item →]

Missing Parcels

Once the item is confirmed lost with the courier service, we will send a replacement item.

Refunds

  • Processed once your item is received.
  • Please allow 5-10 working days for the money to appear in your account.

Contact Us

Exchanges & Returns Question?