Free UK Mainland delivery on orders over £45
Next Day delivery with DHL or 2 working days with InPost.

InPost Locker | Mainland UK | 48hr Click & Collect - £2.40
Delivered to a locker within 2 working days. Select your local locker at checkout.

Royal Mail | UK & Northern Ireland | 48hr Service - £2.95
Delivery within 2 - 4 working days.

DHL | Mainland UK | 24hr Service - £4.95
Order before 3 pm to receive the next working day.

Royal Mail | Mainland UK | Saturday Service - £7.95
Order before 2 pm on Friday for Saturday Delivery.

Royal Mail | Republic Of Ireland | 3-5 Working Days - £12.00
Custom and duty fees are not included.

FedEx | European Delivery - £15.00
Custom and duty fees are not included.

FedEx | Worldwide Delivery - £18.00
Custom and duty fees are not included.

UK Customers

• Free returns & exchanges
• Process through our returns portal and select if you want an exchange or a refund.
• Create your label online - no printer needed.
• Return within 30 days, in original packaging, unworn

[Click here to start a return→]

For exchanges, we aim to send your new order out within 3 working days of receiving your return.

International Customers

• Return shipping cost is not covered
• Use a tracked service
• Send to Stranded Hair Extensions, Unit 4A Towngate Business Centre, Lester Road, Manchester M38 0PT.

Faulty items

• Let us know within 7 days, and return within 30 days for a refund or exchange.

[Click here to notify us of a faulty item →]

Missing Parcels

Once the item is confirmed lost with the courier service, we will send a replacement item.

Refunds

• Processed once your item is received.
• Please allow 5-10 working days for the money to appear in your account.